Accuracy is Everything
- Utilities need robust tracking and consistent reporting
- Confidentiality is of utmost importance
- Record keeping and verification ensure accuracy
As an experienced program administrator and implementer we provide robust tracking and reporting to our utility customers. We understand the need for the utmost confidentiality when it comes to customer data and we take security very seriously. We pride ourselves on being timely and responsive when it comes to providing utility program managers with program reports.
We developed a proprietary database to keep an ongoing record of:
- program budget and dollars spent
- quality assurance
- measures installed
- customer contacts, appointments and project completion
- contractor training and satisfaction
In addition to ongoing reporting, the database also allows us to provide nearly immediate reports for when the utility program manager needs to provide an up-to-date look at the program.
Our database specialists are also adept at ensuring that we can integrate our record keeping into whatever database requirements our utility clients have.
